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Position Details
Reference No.
27237
Title
Desktop Support Engineers
Category
Employment Type
Full Time
Available Positions
2
Location(s):
Nicosia, Limassol, Larnaca, Paphos, Famagusta
Posted On:
14/04/2015
Contact Details
Company
Skai Consultancy Ltd
Contact Person
SKAI
Address
Nicosia
Nicosia
Nicosia
Phones
7777 7045
Email
info@skai.com.cy
Job Description
This is a Full Time Job
Our client is one of the world’s leading suppliers of thin client, remote access and virtualized desktop computing.
On behalf of our client we are seeking to recruit for a Support Engineer that will work from his own space at home.
Personal Skills
A friendly and approachable demeanor
Excellent communication skills (both written and speaking)
A strong interest in IT / computing
An interest in desktop virtualization, server virtualization, remote access, and related technologies
A strong interest in providing excellent customer service
A passion for learning new technologies
Ability to self-motivate and work without direct supervision
Ability to work effectively as an individual and as part of a team
Specific Communication Skills
The ability to clearly communicate technical problems and solutions
A good grasp of formal and informal writing and an understanding of tone
Be comfortable speaking to people via phone
Be comfortable speaking to people of higher and lower authority in person
A willingness to engage in group discussion (in person, via phone, via email)
To present a friendly, confident and competent demeanor when dealing with customers (via phone, email, and in person)
To be able to write clear and understandable technical & non-technical documentation
Required Technical Experience
Strong familiarity with Windows (desktop/server)
Familiarity with general networking principles and technologies (DHCP, DNS, NAT, TCP/IP)
Strong familiarity with Windows Active Directory (incl. GPO, etc.)
Experience with troubleshooting technical software problems
Experience with troubleshooting technical hardware problems
Awareness of desktop and server virtualization and understanding of their basic concepts
Awareness of Microsoft Remote Desktop / Terminal Services systems and an understanding of their basic concepts
Exposure to Linux/UNIX and a willingness to develop any existing skills
Beneficial Technical Experience
Familiarity with desktop virtualization as a concept
Familiarity with VDI (VMware, Oracle, other)
Familiarity with server virtualization (VMware, Hyper-V, Veeam, other)
Familiarity with thin clients
Familiarity with Linux/UNIX
Familiarity with SAN/NAS technologies
Familiarity with Microsoft Remote Desktop Services
Familiarly with scripting languages, e.g. VBS, PowerShell, Bash, etc.
Desired Qualifications
Good grades in English / Maths / Science at GCSE (or equivalent)
Relevant GCSE (or equivalent (e.g. ICT))
Relevant A-Level (or equivalent) qualification (e.g. ICT & Computing)
Beneficial Qualifications
Relevant degree (e.g. Computer Science)
Relevant vendor-specific qualifications, e.g. VCP, MCSE, MCSA, Oracle, VMware, Veeam, Red Hat
Our client is one of the world’s leading suppliers of thin client, remote access and virtualized desktop computing.
On behalf of our client we are seeking to recruit for a Support Engineer that will work from his own space at home.
Personal Skills
A friendly and approachable demeanor
Excellent communication skills (both written and speaking)
A strong interest in IT / computing
An interest in desktop virtualization, server virtualization, remote access, and related technologies
A strong interest in providing excellent customer service
A passion for learning new technologies
Ability to self-motivate and work without direct supervision
Ability to work effectively as an individual and as part of a team
Specific Communication Skills
The ability to clearly communicate technical problems and solutions
A good grasp of formal and informal writing and an understanding of tone
Be comfortable speaking to people via phone
Be comfortable speaking to people of higher and lower authority in person
A willingness to engage in group discussion (in person, via phone, via email)
To present a friendly, confident and competent demeanor when dealing with customers (via phone, email, and in person)
To be able to write clear and understandable technical & non-technical documentation
Required Technical Experience
Strong familiarity with Windows (desktop/server)
Familiarity with general networking principles and technologies (DHCP, DNS, NAT, TCP/IP)
Strong familiarity with Windows Active Directory (incl. GPO, etc.)
Experience with troubleshooting technical software problems
Experience with troubleshooting technical hardware problems
Awareness of desktop and server virtualization and understanding of their basic concepts
Awareness of Microsoft Remote Desktop / Terminal Services systems and an understanding of their basic concepts
Exposure to Linux/UNIX and a willingness to develop any existing skills
Beneficial Technical Experience
Familiarity with desktop virtualization as a concept
Familiarity with VDI (VMware, Oracle, other)
Familiarity with server virtualization (VMware, Hyper-V, Veeam, other)
Familiarity with thin clients
Familiarity with Linux/UNIX
Familiarity with SAN/NAS technologies
Familiarity with Microsoft Remote Desktop Services
Familiarly with scripting languages, e.g. VBS, PowerShell, Bash, etc.
Desired Qualifications
Good grades in English / Maths / Science at GCSE (or equivalent)
Relevant GCSE (or equivalent (e.g. ICT))
Relevant A-Level (or equivalent) qualification (e.g. ICT & Computing)
Beneficial Qualifications
Relevant degree (e.g. Computer Science)
Relevant vendor-specific qualifications, e.g. VCP, MCSE, MCSA, Oracle, VMware, Veeam, Red Hat
